Could ChatGPT suffer Firefoxs fate? 'The risk of falling behind is growing exponentially' as rival AI tools Gemini and Claude surge while Copilot stalls

Date:
Thu, 28 May 2026 00:20:00 +0000

Description:
Workplace AI adoption surged dramatically while ChatGPT lost dominance as Gemini and Claude attracted growing numbers of professional users globally.

FULL STORY ======================================================================Copy link Facebook X Whatsapp Reddit Pinterest Flipboard Threads Email Share this article 0 Join the conversation Follow us Add us as a preferred source on Google Newsletter Subscribe to our newsletter Workplace AI usage has nearly tripled repeatedly across global office environments since 2023 ChatGPT lost significant market share as competing workplace AI tools expanded rapidly Google Gemini emerged as ChatGPTs strongest challenger within professional productivity workflows Workplace AI adoption has entered a phase of extraordinary acceleration across global office environments, as The total time spent using AI tools nearly tripled between 2023 and 2024, then repeated that explosive growth into 2025.

A new report from DeskTime analyzed anonymized data from more than 50,000 users over three years, revealing increasing competition with ChatGPT within workflows. ChatGPT, which commanded an astonishing 99.91% of all tracked AI time back in 2023, has seen that monopoly shattered considerably, as
according to DeskTime, which tracked power users who log at least 26 hours annually, ChatGPT's share dropped to 74.71% during the first four months of 2026. Latest Videos From You may like Google Gemini could challenge ChatGPT for AI market dominance by 2027 New figures claim ChatGPT usage at 'all-time low' as "QuitGPT" movement dents popularity with Gemini, Perplexity, and Copilot all stealing market share Everyones switching to Claude but the smartest AI might surprise you A once dominant player loses its grip Though a good number of offices still have ChatGPT in their workflows , power users loyal to ChatGPT fell from 100% to 75.61% over the same period.

This erosion mirrors what earlier internet users saw as Firefox gradually
lost ground to newer alternatives.

With AI, its often difficult to separate hype from reality, so DeskTime decided to look into whats really going on in todays workplace, said Artis Rozentals, the chief executive of DeskTime.

The figures are compellingAI is fundamentally redefining work, and the risk
of falling behind is growing exponentially. Are you a pro? Subscribe to our newsletter Sign up to the TechRadar Pro newsletter to get all the top news, opinion, features and guidance your business needs to succeed! Contact me
with news and offers from other Future brands Receive email from us on behalf of our trusted partners or sponsors By submitting your information you agree to the Terms & Conditions and Privacy Policy and are aged 16 or over. Gemini and Claude remains ChatGPTs major rivals Google s Gemini has surged to become the primary challenger among workplace AI tools by capturing 14.38% of office AI time tracked so far in 2026.

Claude has mounted an even more dramatic ascent, now accounting for 8.56% of usage and showing the steepest upward curve this year.

Both rivals have converted casual experimenters into repeat users at a pace that ChatGPT cannot match. What to read next Gemini leads in human-like AI writing as detection tools fall behind Google Gemini lags behind Claude Code in one vital way, says leaked memo 5 things nobody tells you when you move from ChatGPT to Claude

However, Microsoft s Copilot presents a puzzling contrast, as its share has stagnated at roughly 1% across multiple years.

Neither growth nor collapse appears to characterise this tools trajectory within office settings.

Meanwhile, a category of smaller alternatives, including Perplexity and Mistral, has failed to gain any meaningful foothold.

The market for workplace AI agents increasingly resembles a three-horse race rather than a one-player field, and workplace professionals are actively diversifying their toolkits rather than sticking with a single familiar interface.

These figures come from a single productivity tracking service and may not represent a widespread narrative of AI use.

The definition of AI time may vary across different job functions and industries in ways that distort competitive comparisons.

Nevertheless, the current trend appears consistent enough to warrant
attention from any dominant software provider.

Whether ChatGPT can reverse this decline or will follow Firefox into niche status remains an open question for the remainder of 2026. Follow TechRadar
on Google News and add us as a preferred source to get our expert news, reviews, and opinion in your feeds.



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