Your Wi-Fi could be holding you back from achieving success, report warns

Date:
Fri, 22 May 2026 10:21:18 +0000

Description:
Poor business Wi-Fi is becoming a hidden drag on productivity, new report warns.

FULL STORY ======================================================================Copy link Facebook X Whatsapp Reddit Pinterest Flipboard Threads Email Share this article 0 Join the conversation Follow us Add us as a preferred source on Google Newsletter Subscribe to our newsletter SMBs are suffering due to unreliable Wi-Fi connection UK small businesses are losing an average of 11 hours a week to Wi-Fi disruption Almost half (47%) of business leaders said they would feel more confident if they could improve connectivity reliability Small businesses are seeinn major productivity issues due to disruption
caused by their Wi-Fi connectivity, new research has claimed.

The findings from Zen Internet claim small businesses are losing an average
of 11 hours a week due to connection issues. And this isn't just a minor annoyance or loss of network - nearly 4 in 10 SMBs say the problems are directly costing them revenue. Latest Videos From You may like Better office tech is now more important to UK hybrid workers than a supportive manager Former Bell Labs engineers develop chip to improve Wi-Fi range and
consistency Why scaling connectivity is imperative to continue meeting demand Wi-Fi causing problems The scale of the issue was perhaps best reflected by the finding that almost half (47%) of the business leaders surveyed for the report saying they would feel more confident in their companys success if
they could improve connectivity reliability.

Half of senior business decision makers said poor Wi-Fi coverage inside their premises limits the value they get from broadband connectivity, while 39% say connectivity issues are directly causing lost revenue.

We often talk about productivity in terms of skills, investment and innovation, but digital reliability has become just as fundamental," noted
Jon Nowell, managing director of Zens business division.

For many SMEs, poor in-building connectivity is now a hidden operational
cost. If businesses are expected to modernise and grow, the technology experience inside offices, retail spaces and hospitality venues has to keep pace too. Are you a pro? Subscribe to our newsletter Sign up to the TechRadar Pro newsletter to get all the top news, opinion, features and guidance your business needs to succeed! Contact me with news and offers from other Future brands Receive email from us on behalf of our trusted partners or sponsors By submitting your information you agree to the Terms & Conditions and Privacy Policy and are aged 16 or over.

The research also found connectivity problems were affecting day-to-day running of a business, as 23% said connectivity disruption impacts communication with customers or suppliers.

A similar amount (22%) say it directly slows down operations, 21% said it disrupts digital payments, and 22% said it contributes to lost sales or
missed opportunities.

Small businesses are under pressure to operate faster, serve customers seamlessly and rely more heavily on cloud-based systems, digital payments and connected devices than ever before," added Nowell.

But too many businesses still have a disconnect between the broadband coming into the building and the actual experience staff and customers are getting day to day."

You can have access to full fibre, but if the WiFi inside the premises isnt reliable, businesses still lose productivity, sales opportunities and operational efficiency. Follow TechRadar on Google News and add us as a preferred source to get our expert news, reviews, and opinion in your feeds.



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