Massive Amazon outage takes down Alexa, Ring, Snapchat and more here's what
we know

Date:
Mon, 20 Oct 2025 08:37:14 +0000

Description:
A huge AWS (Amazon Web Services) outage has taken out multiple internet services including Alexa, Ring, Snapchat and more here's what we know so far.

FULL STORY ======================================================================

A huge Amazon Web Services outage has taken out multiple web services including Alexa, Ring, Snapchat and many more.

The issues appeared to start at around 7.40am BST when a large spike on Downdetector showed reported problems with Amazon Web Services which in turn has taken down many services that rely on its cloud computing power.

The exact cause of the issues isn't clear, but the Amazon Web Services dashboard shows an "operational issue" in North Virginia.

The knock-on effects appear to be widespread you can follow all of the
latest updates here in this liveblog... This is an online earthquake (Image credit: Downdetector)

The Amazon Web Services (AWS) outage started at around 7.40am BST, according to Downdetector and the ripple effect has taken out much of the internet.

Right now, Alexa, Snapchat, Ring, Roblox, Fortnite, Zero, Signal, Canva and countless others are showing huge spikes in reports on Downdetector.

The problems show just how many services rely on Amazon's cloud computing services. The AWS Health Dashboard is showing an "operational issue" in North Virginia that's producing "increased error rates and latencies". This is
going to have serious repercussions today for millions... This explains those Alexa issues (Image credit: Future)

While it's unlikely to be the most serious issue today, the first time many saw the impact of the Amazon Web Services outage was with its Alexa voice assistant.

This Reddit thread shows many were recently reporting problems with the assistant, with some saying they "had to turn the lights off manually" and couldn't set their alarms.

Well, AWS is the root cause and Alexa is far from the only service experiencing problems. Alongside Ring, Snapchat and Zoom, we're also seeing banking apps like Lloyds and Halifax in the UK and Robinhood in the US
showing large spikes on Downdetector...



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Link to news story: https://www.techradar.com/news/live/amazon-web-services-alexa-ring-snapchat-fo rtnite-down-october-2025


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