Some Samsung Galaxy S22 Ultras are being hijacked after a factory reset, with no clear fix

Date:
Fri, 10 Apr 2026 10:15:52 +0000

Description:
A company called Numero LLC is hijacking some Samsung Galaxy S22 Ultra units.

FULL STORY ======================================================================Copy link Facebook X Whatsapp Reddit Pinterest Flipboard Threads Email Share this article 0 Join the conversation Follow us Add us as a preferred source on Google Newsletter Tech Radar Get daily insight, inspiration and deals in your inbox Sign up for breaking news, reviews, opinion, top tech deals, and more. Become a Member in Seconds Unlock instant access to exclusive member
features. Contact me with news and offers from other Future brands Receive email from us on behalf of our trusted partners or sponsors By submitting
your information you agree to the Terms & Conditions and Privacy Policy and are aged 16 or over. You are now subscribed Your newsletter sign-up was successful Join the club Get full access to premium articles, exclusive features and a growing list of member rewards. Explore An account already exists for this email address, please log in. Subscribe to our newsletter A mysterious company called Numero LLC is taking control of some Samsung Galaxy S22 Ultra units after a factory reset This gives them full control of the phone, and appears to prevent users from finishing the setup process It's not clear how this happened, and Samsung reportedly isn't doing much to help affected users Bugs and hacking attempts are common hazards of smartphone ownership, but a rather more unusual peril is currently befalling some
Samsung Galaxy S22 Ultra units.

Android Authority has found several reports of Galaxy S22 Ultra users losing access to their phone after a factory reset, with a message appearing that says this Galaxy S22 Ultra isnt private, and then detailing that its instead managed by an unknown organization called Numero LLC. Not only is that
company name unfamiliar, but these are also all supposedly personal handsets that werent supplied through any organization. Article continues below You
may like The Samsung Galaxy S26 Ultra has already been unboxed Users are complaining about the Privacy Display on the Galaxy S26 Ultra The Galaxy S26 lineup makes one thing clear: Samsung wants you in the Ultra

Being managed by Numero LLC means this mysterious firm can monitor and
control settings and data on the phone, so thats a major security concern,
but it sounds like most of the affected users were unable to proceed with setup after this screen appeared anyway, leaving their phones essentially bricked. (Image credit: Reddit / TheLastRedditAcct) A strange situation Its not entirely clear what's happening here Samsung offers a tool called Knox Mobile Enrollment, which lets businesses automatically configure company handsets, so it seems these devices have somehow been put through that by Numero LLC, but the question is how, since theyre not corporate handsets.

Android Authority theorizes that a compromised reseller account is to blame, or alternatively an unauthorized user might have exploited a vulnerability in Knox to tamper with the enterprise management settings. But that second
theory would have required physical access to the phones, which seems less likely.

In any case, so far, the people posting about this issue havent had much luck getting it fixed, with Samsung support directing them to Knox technical
teams, who then send them back to Samsung support. Get daily insight, inspiration and deals in your inbox Sign up for breaking news, reviews, opinion, top tech deals, and more. Contact me with news and offers from other Future brands Receive email from us on behalf of our trusted partners or sponsors By submitting your information you agree to the Terms & Conditions and Privacy Policy and are aged 16 or over.

This doesnt currently appear to be a widespread issue, but it is a major one for those affected, so hopefully Samsung addresses it soon weve reached out to Samsung for comment and will update this article if we hear back. Today's best Samsung Galaxy deals Contract Deals Sim Free Samsung Galaxy S25 Edge 36 months Unlimited mins Unlimited texts 1GB data 50 upfront 54.50 /mth View at Vodafone Ltd See all prices gift Samsung Galaxy S26 Plus 24 months Unlimited mins Unlimited texts 25GB data 29 upfront 38.99 /mth View at Mobiles.co.uk
See all prices Samsung Galaxy Z Fold 7 36 months Unlimited mins Unlimited texts 1GB data 70 upfront 68.50 /mth View at Vodafone Ltd See all prices Samsung Galaxy Z Flip 7 36 months Unlimited mins Unlimited texts 1GB data 40 upfront 48 /mth View at Vodafone Ltd See all prices Samsung Galaxy S26 36 months Unlimited mins Unlimited texts 1GB data 40 upfront 37.50 /mth View at Vodafone Ltd See all prices Samsung Galaxy S26 Ultra 36 months Unlimited mins Unlimited texts 5GB data 50 upfront 53.50 /mth View at Vodafone Ltd See all prices We check over 250 million products every day for the best prices
Follow TechRadar on Google News and add us as a preferred source to get our expert news, reviews, and opinion in your feeds. Make sure to click the
Follow button!

And of course you can also follow TechRadar on TikTok for news, reviews, unboxings in video form, and get regular updates from us on WhatsApp too.



======================================================================
Link to news story: https://www.techradar.com/phones/samsung-galaxy-phones/some-samsung-galaxy-s22 -ultras-are-being-hijacked-after-a-factory-reset-with-no-clear-fix


--- Mystic BBS v1.12 A49 (Linux/64)
* Origin: tqwNet Technology News (1337:1/100)