Top museums hit by apparent cyberattack on Vivaticket Louvre and other institutions affected

Date:
Mon, 06 Apr 2026 12:10:00 +0000

Description:
A hacking group called RansomHouse is claiming responsibility, saying it breached Vivaticket through a French subsidiary.

FULL STORY ======================================================================Copy link Facebook X Whatsapp Reddit Pinterest Flipboard Threads Email Share this article 0 Join the conversation Follow us Add us as a preferred source on Google Newsletter Tech Radar Pro Are you a pro? Subscribe to our newsletter Sign up to the TechRadar Pro newsletter to get all the top news, opinion, features and guidance your business needs to succeed! Become a Member in Seconds Unlock instant access to exclusive member features. Contact me with news and offers from other Future brands Receive email from us on behalf of our trusted partners or sponsors By submitting your information you agree to the Terms & Conditions and Privacy Policy and are aged 16 or over. You are
now subscribed Your newsletter sign-up was successful Join the club Get full access to premium articles, exclusive features and a growing list of member rewards. Explore An account already exists for this email address, please log in. Subscribe to our newsletter RansomHouse hit Vivaticket through subsidiary Irec SAS Customer data stolen, including names and reservation details Attack disrupted ticketing for museums and venues across Europe International ticketing platform Vivaticket was recently hit with a ransomware attack which affected a number of top museums, theaters, and other similar venues.

In a new entry on their data leak website, a group going by RansomHouse said it struck Vivaticket through its subsidiary, Irec SAS, and accused this company of trying to sweep the whole thing under the rug. We strongly recommend that you contact us to prevent your confidential data and project documents from being disclosed, the hackers apparently said. Article
continues below You may like Uffizi galleries confirms it was hit by cyberattack but claims nothing was stolen Top Japanese hotel brand reveals cyberattack - Washington hotels hit by ransomware Eurail confirms stolen traveler data is on sale in the dark web - and it still doesn't know who is behind the attack Assessing the impact The crooks said that in the attack, they stole customer data including peoples full names, email addresses, purchase history and reservation details, country of residence and postal codes, and account metadata and login timestamps.

This may not seem like much, but for cybercriminals its more than enough to launch convincing phishing attacks and steal login credentials or deploy malware on peoples computers.

We dont know exactly how many people are affected by the attack, but they could be in the millions. Vivaticket works across 50 countries, handles ticketing for some of the worlds most popular museums, such as the Louvre,
and manages approximately 850 million tickets on a yearly basis.

There is no notice of the incident on Vivatickets website, and its newsroom site is currently offline. Are you a pro? Subscribe to our newsletter Sign up to the TechRadar Pro newsletter to get all the top news, opinion, features
and guidance your business needs to succeed! Contact me with news and offers from other Future brands Receive email from us on behalf of our trusted partners or sponsors By submitting your information you agree to the Terms & Conditions and Privacy Policy and are aged 16 or over.

Citing the French Ministry of Culture, Cybernews says the financial impact of the attack is currently being assessed. Financial data, such as banking information or credit cards, were most likely not accessed.

The French National Cyber Security Directorate (ANSSI) and other law enforcement agencies have been brought in, and are currently assessing the scope of the attack, as well as the damages.

However, the breach is affecting the industry, as apparently many museums
cant access secure online ticketing, and some European venues had to shut
down their booking systems entirely.

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Link to news story: https://www.techradar.com/pro/security/top-museums-hit-by-apparent-cyberattack -on-vivaticket-louvre-and-other-institutions-affected


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